Payment and Billing Options

Payment and Billing Options

My Bill Pay is our new online bill payment system. For more information, please review the My Bill Pay Frequently Asked Questions.

Want paperless billing?

Payment Options

Select the method that's best for you. Compare payment options.

Automatic payment/AutoPay

Automatically make your payment each month from your checking or savings account. You can even select a payment date of your choice. Login to My Account to sign-up for this free option.

Pay Online

View and pay your bill online through My Bill Pay. Login to My Account to view your bill, sign-up for paperless billing and make a payment from your checking or savings account. You can also make a payment with a credit* or debit card ($1.99 processing fee applies).

Pay by phone

Pay your bill over the phone by calling (888) 201-1967(888) 201-1967. You can pay with your credit* or debit card ($1.99 processing fee applies).

When you call, be sure to know:

  1. MGE account number
  2. Credit* or debit card number
  3. Billing zip code of your card
  4. Amount of payment

If you have a past-due balance, please call MGE with your payment confirmation number at (608) 252-7144(608) 252-7144 to ensure prompt processing of your payment and keep the power on.

*Credit card maximum is $600.00 per transaction.

Pay by mail

Please send your payment and bill stub to:

PO Box 1231
Madison WI 53701-1231

Please allow several days for delivery and processing.

Pay in person

Bring your payment to a number of available pay stations throughout Crawford, Dane and Vernon counties. A processing fee may apply. Cash, check, money order or cashier's check are accepted (sorry, no debit or credit cards). Your payment will be recorded within two business days.

Bill payment locations include MGE's Madison office or Viroqua office or several retail outlets, most of which charge a transaction fee.

Payment Drop Box

Night Depository
After business hours, drop your payment into the night box. Payments will be credited the next business day. Adjacent to visitor parking lot.

Daytime Box
Avoid lines inside, place payment into drop box in lobby entrance. Payments will be credited on the same day if received by 1 p.m. All others credited next business day. Located in lobby entrance.

Billing Options

Paperless billing

Paperless billing is available with My Bill Pay. To get started, please take the following steps:

  1. Sign in to My Account
  2. Confirm your email address
  3. Choose paperless billing
  4. Accept the terms and conditions

When you receive your MGE bill notice, return to My Account to choose your payment option.

Budget Payment Plan

Our Residential Customers* can budget for winter heating or summer cooling costs by spreading them over 12 months.

For more information:
Budget Payment Plan

To sign up for:
Budget Payment Plan

*or commercial accounts for which the primary purpose of the service is to provide for residential living.

Deferred payment agreement

Keep the power on. Our residential customers can work with us to pay any past-due bills in separate installments. Once established on this plan, you are also eligible for the Budget Payment Plan.

Summary Billing

Summary Billing customers are able to pay online through My Account with My Bill Pay. Summary Billing is available for business customers with two or more accounts. Learn more at FAQ.

Billing Questions

For assistance with questions related to your bill, your account or ways to pay your bill, contact MGE's main office:

Phone: (608) 252-7222(608) 252-7222 or (800) 245-1125(800) 245-1125 (long distance)

Email: Send message

Energy assistance

Energy assistance is available for households of qualifying income who are having difficulty meeting their heating costs. MGE customers reside in the following counties: Columbia, Crawford, Dane, Iowa, Juneau, Monroe, Sauk and Vernon.

For more information:

If you don't have your payment stub, please note on your check who the bill was sent to and your eight-digit MGE account number.

MGE Bill Stub Sample



MGE Night Depository Box



MGE Daytime Payment Drop Box