Contact MGE
| Emergency Numbers (24 hours) |
Smell natural gas? Leave immediately and call MGE at (608) 252-1111.
Lights out, powerline down or other emergency, call (608) 252-7111.
Toll-free emergency, call 1-800-245-1123.
Please DO NOT email MGE for emergencies—our Customer Service inbox is not staffed 24 hours a day.
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| Phone Numbers |
Call Center Hours |
More Information |
Billing Questions: (608) 252-7222
Customer Service: 1-800-245-1125
Spanish: (608) 252-7120
Hmong: (608) 252-7033 |
Monday - Friday
7 a.m. to 7 p.m. |
Telephone Directory |
| Office and Mailing Addresses |
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Madison Office Headquarters:
Madison Gas and Electric Co.
623 Railroad St.
Madison WI 53703
Driving Directions and Map
Lobby hours:
In the interest of public health and safety, our lobby is currently closed.
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Payment Mailing Address:
Madison Gas and Electric Co.
PO Box 1231
Madison WI 53701-1231
Please include "Attention: Cash Receipts" on the envelope. |
Mailing Address:
Madison Gas and Electric Co.
PO Box 1231
Madison WI 53701-1231
Use for all mail except payments.
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| Non-Emergency Contact Form |
Use this form to send your inquiry or comments to MGE. We strive to respond within two business days. All fields are required.
Please DO NOT use this form for emergencies—if you are experiencing an emergency, CALL us at 608-252-1111 (natural gas) or 608-252-7111 (electricity).