Contact MGE

Emergency Numbers (24 hours)
Smell natural gas? Leave immediately and call MGE at (608) 252-1111.
Lights out, powerline down or other emergency, call (608) 252-7111.
Toll-free emergency, call 1-800-245-1123.
 
Electric Outages
Report an Outage or View Current Electric Outages
   
Email Report a Problem
Contact Form Report Streetlight Problems Report Energy Theft and/or Meter Tampering
 
Phone Numbers Call Center Hours More Information
Billing Questions: (608) 252-7222
Spanish: (608) 252-7120
Hmong: (608) 252-7033		 Monday - Friday
7 a.m. to 7 p.m.		 Telephone Directory
 
Office and Mailing Addresses    
Madison Office Headquarters:
Madison Gas and Electric Co.
623 Railroad St.
Madison WI 53703
Driving Directions and Map		 Mailing Address:
Madison Gas and Electric Co.
PO Box 1231
Madison WI 53701-1231		 Lobby hours:
Monday - Friday
8 a.m. to 5 p.m.
Bill payments may be sent to the mailing address above. Please include "Attention: Cash Receipts" on the envelope.
   
Helpful Links

Frequently Asked Questions
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Payment and Billing Options
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MGE Hours and Locations
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Directions and Maps
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