Your safety is our top priority. Following these tips will help keep you safe around electricity and natural gas.
We rely on electricity for everything within our businesses; from lighting to powering electronics. While it's easy to take it for granted, keep in mind electricity can be dangerous.
While most electric safety rules are common sense, it's easy to get careless—especially if you're in a hurry. Be sure to follow these tips when dealing with electricity.
We use natural gas to heat our businesses and power equipment. MGE's underground pipes are designed to keep natural gas safely contained. However, if there is a leak, natural gas could create a dangerous situation.
To help keep you safe, MGE adds a rotten egg odor to the gas we deliver to you. This helps you detect leaks in and around your business. In addition to the smell, other warning signs of a leak include:
- A hissing sound near a gas appliance, pipeline, or meter.
- Unexplained dead vegetation.
- A white cloud, mist, fog, or bubbles in standing water.
If you suspect a gas leak, leave the area or building immediately. DO NOT try to find the leak, light a match, or touch anything electrical such as a cell phone, lights, appliances, etc. Leave the building and call MGE's 24-hour emergency response line at (608) 252-1111 and warn others to stay away.
Beware of utility scams! MGE customers have reported fraudulent activity that is constantly evolving in the form of phone calls, text messages or in-person contact from impostors claiming to work for MGE.
Protect yourself and those around you by recognizing the signs of impostors.