Payment Arrangement

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Have you fallen behind on your MGE bills and can’t pay in full by the due date? We can help. 
Sign up for a personalized payment arrangement, also called a Deferred Payment Agreement (DPA), to avoid collection action, late payment fees or disconnection of service.  
A payment arrangement is a plan for you to pay your current bill and a portion of past-due bills each month until you get caught up. Our customer service team will work with you and your unique circumstances to create a monthly payment plan before you get too far behind. Your ability to pay something now, even if minimal, and an established payment arrangement may prevent collection activity, late-payment fees or potential disconnection of service.

Residential customers: Call us weekdays at 608-252-7144 between 7 a.m. and 7 p.m. to set up your payment arrangement.  

Commercial customers: Call us weekdays at 608-252-7141 between 8 a.m. and 4:30 p.m. to set up your payment arrangement. 

Need help paying your bill? 

You also may be eligible for financial assistance through Energy Services, Inc. (ESI). To see if you’re eligible, visit An online form makes it easy to apply.

You also can make payments at a number of payment locations throughout the area.  

Saving energy 

Heating and cooling your home are some of the biggest energy users. Check out these resources to help you save: