Dane County Emergency Resources

MGE is committed to working with customers experiencing economic hardship. We can set up a personalized payment arrangement and discuss other financial assistance resources that may be available.  Please call us soon at 608-252-7144 or 1-800-245-1125 Monday-Friday between 7 a.m. and 7 p.m.

Financial Resources

Organization Assistance Details Phone Number
Energy Services, Inc. For residential customers: Households with low-to-moderate income may be eligible for assistance from the Wisconsin Home Energy Assistance Program. In response to the COVID-19 pandemic, eligibility requirements for the program have been updated to one-month household income verification. Funds are limited. Apply online at esi.help. (800) 506-5596
IRS For commercial customers: The Employee Retention Credit under the CARES Act encourages businesses to keep employees on their payroll. The refundable tax credit is 50% of wages (up to $10,000) paid by an eligible employer whose business has been financially impacted by COVID-19.  
Kiva Madison For commercial customers: Kiva provides up to $15k in zero-percent interest loans. 608-204-8906
United Way For residential customers: United Way's free 211 service is available 24/7 to help connect people with local programs and services that can help. Call 211 to get connected with a specialist who can help navigate options for financial assistance, heating and utilities assistance, and other needs. 211
U.S. Small Business Administration - EIDL For commercial customers: COVID-19 Economic Injury Disaster Loans (EIDL) provides economic relief to small businesses and nonprofit organizations that are currently experiencing a temporary loss of revenue.  
U.S. Small Business Administration - PPP For commercial customers: The Paycheck Protection Program (PPP) helps businesses keep their workforce employed during the COVID-19 crisis.  


Additional Resources

Organization Phone Number
Badger Childhood Cancer Network 608-231-8006
Catholic Charities Diocese of Madison 608-821-3100
Community Action Coalition for South Central WI 608-246-4730
Dane County Veterans Office 608-266-4158
Evangel Life Center 608-222-4900
Foundation for Rural Housing 608-238-3448
Greater Madison Resource Center  
Home Energy Plus  
Home Mission Fund 608-257-2534
Middleton Outreach Ministry 608-836-7338
Needs Network 608-846-3236
Neighbors in Need of Assistance  608-835-4188
Porchlight, DIGS Prevention and Outreach 608-252-8522
The Salvation Army 608-256-2321
Society of St. Vincent De Paul, Madison  608-257-0919
Organization Phone Number
City of Madison Economic Development 608-267-4933
Dane Buy Local  
Greater Madison Chamber of Commerce 608-712-3522
Hmong Wisconsin Chamber of Commerce  
Kiva 608-204-8906
Latino Chamber of Commerce  
Madison Black Chamber of Commerce 608-729-1238
Middleton Chamber of Commerce  
Monona East Side Business Alliance 608-222-8565
Public Service Commission of Wisconsin  
Small Business Development Center  
U.S. Small Business Administration and The Small Business Owner’s Guide to the CARES Act  
Wisconsin Department of Agriculture, Trade and Consumer Protection  
Wisconsin Department of Health Services  
Wisconsin Department of Workforce Development  
Wisconsin Economic Development Corporation  
Wisconsin Manufacturers and Commerce