Help with My Bill
If you're having trouble paying your bills, MGE has payment plans, programs and resources to help.
Payment Arrangements
If you've fallen behind, a personalized payment arrangement can help you avoid late-payment fees and service disconnection.
Learn more
Wisconsin Home Energy Assistance Program (WHEAP)
Households with low-to-moderate income may be eligible for assistance from WHEAP. Funds are limited. Learn more and apply.
Eligibility:
- Your household must pay heating costs directly to a fuel or utility company or your heating costs are included in your rent.
- Your gross income is less than the amount shown below for your household size:
| 2024–2025 Guidelines (10/01/2024 through 9/30/2025) | ||
|---|---|---|
| Household Size | One Month | Annual Income |
| 1 | $3,061.08 | $36,733 |
| 2 | $4,002.92 | $48,035 |
| 3 | $4,944.83 | $59,338 |
| 4 | $5,886.75 | $70,641 |
| 5 | $6,828.58 | $81,943 |
| 6 | $7,770.50 | $93,246 |
| 7 | $7,947.08 | $95,365 |
| 8 | $8,123.67 | $97,484 |
United Way of Dane County
United Way's free 211 service is available 24/7 to help connect people with local programs and services that can help. Call 211 to get connected with a specialist who can help navigate options for financial assistance, heating and utilities assistance, and other needs.
Keep Wisconsin Warm/Cool Fund
Keep Wisconsin Warm/Cool Fund (KWWF) is a statewide, non-profit organization that works to keep the heat and power on for our most vulnerable community members. Through public, private and community partnerships, KWWF may be able to provide you with preventative services and financial assistance to alleviate potential life-threatening energy-related emergencies.
Call 1-800-891-9276 or visit kwwf.org to learn more.
FOCUS ON ENERGY®
You may be eligible for larger rebates for your heating and cooling equipment upgrades or insulation and air-sealing home improvements if your gross household income is 80% or below the state median income.
Call 1-800-762-7077 or visit focusonenergy.com to learn more.
| Organization | Phone number |
|---|---|
| Badger Childhood Cancer Network | 608-231-8006 |
| Catholic Charities Diocese of Madison | 608-826-8000 |
| Community Action Coalition for South Central Wisconsin | 608-237-1255 |
| Dane County Veterans Office | 608-266-4158 |
| Energy Services. Inc. | 800-506-5596 |
| Life Center Madison | 608-222-4900 |
| Foundation for Rural Housing | 608-238-3448 |
| Greater Madison Resource Center | 608-770-1174 |
| WayForward | 608-836-7338 |
| Neighbors in Need of Assistance | 608-835-4188 |
| Porchlight, DIGS Prevention and Outreach | 608-252-8522 (Thursdays 8:30 a.m. to 9:00 a.m.) |
| The Salvation Army | 608-256-2321 |
| Society of St. Vincent De Paul, Madison | 608-257-0919 |
| Tenant Resource Center | 608-257-0006 |
| Urban Triage | 608-299-4128 |
