There are times when an MGE employee may need to access your property. These instances include marking services, checking meters or other services. Before we enter your property, we will attempt to contact you first. If we need access behind a locked fence, we will leave a door hanger requesting you to contact us.
Staff members working in the field wear hats and shirts or vests with the MGE logo. They always carry a company ID card with their name and photo displayed. They also drive green and white MGE vehicles.
Sometimes, we may hire a third-party contractor to do work for us. This work could range from trimming trees that interfere with overhead lines to placing cables underground. Contractors are also required to carry a company ID card and drive a prominently marked vehicle.
If someone comes to your door claiming to be an MGE employee and you aren't sure, please call us at (608) 252-7222 to verify. Please note: MGE employees will never attempt to collect money for upgrades or repairs to meters or threaten immediate disconnection. Learn how to identify utility scams.