Search our sites

×
My Account
Customer Service
Our Environment
Safety & Outages
Saving Energy
About MGE
Contact Us

  • Customer Service
  • For Homes
    • Start or Change Service
    • Average Energy Use and Cost
    • Electric Rates
    • Moving Electric Lines
      • Natural Gas Rates
      • Natural Gas Piping Service
        • Green Power Tomorrow
        • Shared Solar
        • Welcome Guide Home
        • For Businesses
          • Green Power Tomorrow
          • Summary Billing for MGE Business Customers
          • Electric Rates
          • Natural Gas Rates
          • Time-of-Use Rates
          • Economic Development
            • New Service Application
            • Natural Gas Vehicles
              • Project Financing
                • Renewable Energy Rider
                  • Welcome Guide Business
                  • For Multifamily
                    • Multifamily Resources
                      • Automatic-On Agreement (Auto-On)
                        • Rental Vacancy Rates
                      • Payment and Billing
                        • Options
                        • About the Bill
                        • Included with the Bill
                        • Energy Assistance
                        • Moratorium
                        • Publications
                          • Archives
                          • Newsletters
                        • Customer-Owned Generation
                        • Welcome Guides
                        Sign in to My Account
                        • MGE.com
                        • Careers
                        • Investors
                        • Contact Us
                        • Español

                        MGE.com | Careers | Investors | Contact Us

                        Sign in to My Account
                        Emergencies
                        Home
                        My Account
                        Customer Service
                        Our Environment
                        Safety & Outages
                        Saving Energy
                        About MGE
                        mge.com >  Customer Service
                        • Customer Service
                        • For Homes
                          • Start or Change Service
                          • Average Energy Use and Cost
                          • Electric Rates
                          • Moving Electric Lines
                            • Natural Gas Rates
                            • Natural Gas Piping Service
                              • Green Power Tomorrow
                              • Shared Solar
                              • Welcome Guide Home
                              • For Businesses
                                • Green Power Tomorrow
                                • Summary Billing for MGE Business Customers
                                • Electric Rates
                                • Natural Gas Rates
                                • Time-of-Use Rates
                                • Economic Development
                                  • New Service Application
                                  • Natural Gas Vehicles
                                    • Project Financing
                                      • Renewable Energy Rider
                                        • Welcome Guide Business
                                        • For Multifamily
                                          • Multifamily Resources
                                            • Automatic-On Agreement (Auto-On)
                                              • Rental Vacancy Rates
                                            • Payment and Billing
                                              • Options
                                              • About the Bill
                                              • Included with the Bill
                                              • Energy Assistance
                                              • Moratorium
                                              • Publications
                                                • Archives
                                                • Newsletters
                                              • Customer-Owned Generation
                                              • Welcome Guides

                                              Customer Service

                                              Behind on your bill?

                                              Behind on your bill?

                                              We can help you set up a personalized payment agreement.

                                              Skip the Mailbox. Go Paperless!

                                              Skip the Mailbox. Go Paperless!

                                              Save time and paper. Enroll in Paperless Billing.

                                              Start, Stop or Move Your Service

                                              Start, Stop or Move Your Service

                                              Moving? Use our online forms to update your service.

                                              Report an emergency

                                              Smell natural gas? Leave immediately and call MGE: (608) 252-1111.
                                              Lights out, power line down, or other emergency, call (608) 252-7111.

                                              Toll Free Emergency: 1-800-245-1123

                                              Questions about your bill?

                                              Email customerservices@mge.com
                                              or call (608) 252-7222(608) 252-7222

                                              icon

                                              Green Power Tomorrow

                                              Sign up for green power today.

                                              icon

                                              Power Outages

                                              Reported outages in MGE's service territory.

                                              icon

                                              Summary Billing for Business

                                              Stop receiving paper bills.

                                              icon

                                              View/Pay My Bill

                                              Online billing through My Bill Pay.

                                              icon

                                              View My Energy Use

                                              Sign in to My Account.

                                              icon

                                              Release of Information

                                              Authorization to release energy data to a third party.

                                              • Contact Us
                                              • Newsroom
                                              • Sitio Web en Español
                                              • MGE Home

                                              Connect with us:

                                              Copyright © 2023 Madison Gas and Electric Company

                                              • Site Map
                                              • Terms & Conditions