Contact MGE
Smell natural gas? Leave immediately and call MGE at 1-800-245-1123.
Lights out, powerline down or other emergency, call 1-800-245-1123.
Toll-free emergency, call 1-800-245-1123.
Electric Outages
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Phone Numbers Call Center Hours More Information
Billing Questions: (608) 252-7222
Spanish: (608) 252-7120
Hmong: (608) 252-7033
Monday - Friday
7 a.m to 7 p.m.
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Emergency phone number correction
Madison Gas and Electric's emergency number was incorrectly listed by Yellowbook Inc. in its 2012 printed telephone directory.
Please use these numbers for emergencies:
Smell natural gas? Leave immediately and call MGE: (608) 252-1111. Lights out, powerline down, or other emergency, call (608) 252-7111. Toll Free Emergency: 1-800-245-1123
Is your power out? Call MGE!
Madison: (608) 252-7111
Long-distance: (800) 245-1123
Your call will:
- Alert us to the outage
- Help us find the cause, and
- Restore your service faster
Then
- Track your outage status at mge.com/outage
- Unplug sensitive electronic equipment and turn off light switches to prevent overloads when power is restored
- Keep refrigerator and freezer doors closed
If your power stays off after your neighbor has lights, call MGE.
