Smell natural gas? Leave immediately and call MGE at (608) 252-1111.
Lights out, powerline down or other emergency, call (608) 252-7111.
Toll-free emergency, call 1-800-245-1123.
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Phone Numbers Call Center Hours More Information
Billing Questions: (608) 252-7222
Spanish: (608) 252-7120
Hmong: (608) 252-7033
Monday - Friday
7 a.m to 7 p.m.
Find quick answers to common questions about MGE, your utility service, your investment, the environment and more.
Find answers to questions about how and where to pay your bill, payment fees, energy assistance and more.
Find out what our Lobby hours are, where we are located and where to send your payments.
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Is your power out? Call MGE!
Madison: (608) 252-7111
Long-distance: (800) 245-1123
Your call will:
- Alert us to the outage
- Help us find the cause, and
- Restore your service faster
- Track your outage status at mge.com/outage
- Unplug sensitive electronic equipment and turn off light switches to prevent overloads when power is restored
- Keep refrigerator and freezer doors closed
If your power stays off after your neighbor has lights, call MGE.