Contact MGE
Smell natural gas? Leave immediately and call MGE at (608) 252-1111(608) 252-1111.
Lights out, powerline down or other emergency, call (608) 252-7111(608) 252-7111.
Toll-free emergency, call 1-800-245-11231-800-245-1123.
Electric Outages
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Phone Numbers
Billing Questions: (608) 252-7222(608) 252-7222
Spanish: (608) 252-7120(608) 252-7120
Hmong: (608) 252-7033(608) 252-7033
Call Center Hours
Monday - Friday
7 a.m. to 7 p.m.
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MGE Hours and Locations
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Is your power out? Call MGE!
Madison: (608) 252-7111(608) 252-7111
Long-distance: 1-800-245-11231-800-245-1123
Your call will:
- Alert us to the outage
- Help us find the cause, and
- Restore your service faster
Then
- Unplug sensitive electronic equipment and turn off light switches to prevent overloads when power is restored
- Keep refrigerator and freezer doors closed
If your power stays off after your neighbor has lights, call MGE.
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