Electric Reliability

MGE in top three U.S. utilities for last decade

MGE's electric service reliability was ranked No. 2 in the nation for the fewest number of outages, according to a nationwide utility industry survey based on 2016 statistics.

The survey includes more than 90 electric utilities.

MGE has ranked in the top three utilities in the country for the fewest outages in each of the last 10 years—including 2007, 2013 and 2015 when MGE was ranked No. 1.

"We are implementing new technology, constantly upgrading our electric system and working hard to keep the lights on for the homes and businesses we serve. Reliability and safety are part of our mission as a community energy company," said Craig Fenrick, Executive Vice President - Energy Operations.

Our process to ensure reliability

Ensuring electric reliability is one of MGE's top priorities. Achieving this goal is an ongoing process that takes a detailed approach and committed team. To help ensure electric reliability, MGE:

  • Implements a proven strategy of managing outage incidents and minimizing its effects.
  • Follows a continuous improvement process to analyze and identify opportunities for improvement.
  • Monitors performance on a daily basis.
  • Manages our infrastructure through regular equipment inspections and planned maintenance.
  • Invests in technology to reduce customer outages by enabling more accurate system switching and smart grid devices to automate our electric distribution system.