Natural Gas Safety

Your safety is important to MGE. That's why we add a distinctive, harmless chemical odor to the natural gas we deliver to you. This smelly (rotten egg or rotten cabbage), sulfur-based odor will help you detect gas leaks that might occur in your business, neighborhood or home.

If you smell gas

Natural gas odor

If you ever smell a natural gas odor:

  • Don't touch anything electrical.
  • Evacuate employees and customers from the building. Remind them not to do anything that could cause a spark as they are leaving.
  • Call MGE immediately from somewhere else away from the gas odor.

If there's a major leak, such as one caused by a damaged gas line:

  • Immediately call 911 and MGE.
  • Warn others to stay away from the area of the apparent leak.

Before you dig call 811

If you are planning a project that requires digging, be sure to call Diggers Hotline at least three working days before you begin. Call 811, 24 hours a day, 7 days a week. Participating municipalities and utilities can then mark the location of any underground lines on your property. Damaging a line is not only dangerous, it also will be expensive if you have not contacted Diggers Hotline ahead of time.

Avoid problems in winter

  • Clear ice and snow around electric and gas meters.
  • Keep snow cleared from your gas equipment vents so the equipment will operate properly.
  • Install carbon monoxide detection equipment and maintain it.

For more information

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