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MGE Contact Information

Emergency Numbers (24 Hours)

  • Emergency Gas Odor/Leaks
  • (608) 252-1111
  • Lights Out/Other Emergencies
  • (608) 252-7111
  • Toll Free Emergency Service
  • 1-800-245-1123

Business Numbers

  • Automated Account Information (24-hour)
  • (608) 252-4700
  • Billing/Account Information
  • (608) 252-7222
  • Builders Line
  • (608) 252-7373
  • Business Energy Advice
  • (608) 252-7007
  • Collections/Payment Arrangements
  • (608) 252-7144
  • Corporate Fax Number
  • (608) 252-7098
  • Corporate Offices
  • (608) 252-7000
  • Diggers Hotline
  • 1-800-242-8511
  • Home Energy Advice
  • (608) 252-7117
  • Moving Start/Stop Service
  • (608) 252-7222
  • Shareholder Services
  • (608) 252-4744
  • TDD Line for Deaf
  • (608) 252-4777
  • Toll Free Customer Service
  • 1-800-245-1125
  • Utility Service (new gas or electric)
  • (608) 252-7373
  • Llame a nuestra línea de español
  • (608) 252-7120

Electronic

Office and Mailing Addresses

Madison Office Headquarters:
Madison Gas and Electric Co.
133 S. Blair St.
Madison, WI 53703
Entrance and parking on Railroad St.
Driving Directions and Map

Mailing Address:
Madison Gas and Electric Co.
P. O. Box 1231
Madison, WI 53701-1231

Lobby hours:
Monday - Friday
8 a.m. to 5 p.m.

Bill payments may be sent to the mailing address above. Please include "Attention: Cash Receipts" on the envelope.

Emergency phone number correction

MGE's emergency phone number was incorrectly listed by Yellowbook Inc. in its 2012 printed telephone directory. Please use the following phone numbers for emergencies:

  • Smell natural gas? Leave immediately and call MGE at (608) 252-1111.
  • Lights out, powerline down or other emergency, call (608) 252-7111.
  • Toll-free emergency, call 1-800-245-1123.