Contact MGE

Reporting an emergency? Follow these instructions.

Smell natural gas? Leave immediately and call MGE at (608) 252-1111.
Lights out, powerline down or other emergency, call (608) 252-7111.

Toll-free emergency, call 1-800-245-1123.

Electric Outages

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Phone Numbers Call Center Hours More Information

Billing Questions: (608) 252-7222

Spanish: (608) 252-7120

Hmong: (608) 252-7033

Monday - Friday
7 a.m to 7 p.m.

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Frequently Asked Questions

Frequently Asked Questions

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Payment and Billing Options Information

Payment and Billing Options

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MGE Hours and Locations

MGE Hours and Locations

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Emergency phone number correction
Madison Gas and Electric's emergency number was incorrectly listed by Yellowbook Inc. in its 2012 printed telephone directory.

Please use these numbers for emergencies:
Smell natural gas? Leave immediately and call MGE: (608) 252-1111. Lights out, powerline down, or other emergency, call (608) 252-7111. Toll Free Emergency: 1-800-245-1123


Is your power out? Call MGE!

Madison: (608) 252-7111
Long-distance: (800) 245-1123


Your call will:

  • Alert us to the outage
  • Help us find the cause, and
  • Restore your service faster

Then

  • Track your outage status at mge.com/outage
  • Unplug sensitive electronic equipment and turn off light switches to prevent overloads when power is restored
  • Keep refrigerator and freezer doors closed

If your power stays off after your neighbor has lights, call MGE.

Copyright © 2014 Madison Gas and Electric Company