Contact MGE

Reporting an emergency? Follow these instructions.

Smell natural gas? Leave immediately and call MGE at (608) 252-1111.
Lights out, powerline down or other emergency, call (608) 252-7111.

Toll-free emergency, call 1-800-245-1123.

Phone Numbers

Billing Questions: (608) 252-7222

Spanish: (608) 252-7120

Hmong: (608) 252-7033

Call Center Hours

Monday - Friday
7 a.m to 7 p.m.

More Information

Helpful Links

Contact Form

Use this form to send your inquiry or comments to MGE. We strive to respond within two business days.

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Is your power out? Call MGE!

Madison: (608) 252-7111
Long-distance: (800) 245-1123


Your call will:

  • Alert us to the outage
  • Help us find the cause, and
  • Restore your service faster

Then

  • Unplug sensitive electronic equipment and turn off light switches to prevent overloads when power is restored
  • Keep refrigerator and freezer doors closed

If your power stays off after your neighbor has lights, call MGE.

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