MGE Contact Information
Smell natural gas? Leave immediately and call MGE at (608) 252-1111.
Lights out, powerline down or other emergency, call (608) 252-7111.
Toll-free emergency, call 1-800-245-1123.
Electric Outages
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Phone Numbers Call Center Hours More Information
Billing Questions: (608) 252-7222
Spanish: (608) 252-7120
Hmong: (608) 252-7033
Monday - Friday
7 a.m to 7 p.m.
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Frequently Asked Questions
Find quick answers to common questions about MGE, your utility service, your investment, the environment and more.
Payment and Billing Options
Find answers to questions about how and where to pay your bill, payment fees, energy assistance and more.
MGE Hours and Locations
Find out what our Lobby hours are, where we are located and where to send your payments.
Contact Form
Use this form to send your inquiry or comments to MGE. We strive to respond within two business days.
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Emergency phone number correction
Madison Gas and Electric's emergency number was incorrectly listed by Yellowbook Inc. in its 2012 printed telephone directory.
Please use these numbers for emergencies:
Smell natural gas? Leave immediately and call MGE: (608) 252-1111. Lights out, powerline down, or other emergency, call (608) 252-7111. Toll Free Emergency: 1-800-245-1123
Is your power out? Call MGE!
Madison: (608) 252-7111
Long-distance: (800) 245-1123
Your call will:
- Alert us to the outage
- Help us find the cause, and
- Restore your service faster
Then
- Unplug sensitive electronic equipment and turn off light switches to prevent overloads when power is restored
- Keep refrigerator and freezer doors closed
If your power stays off after your neighbor has lights, call MGE.
